If you provide administrative support to your boss or department, an NVQ in Business and Administration is a highly flexible, nationally recognised qualification that helps you to become more effective in your job and to demonstrate your skills and experience to current or future employers.
The qualification is awarded once you have shown that you can competently perform a range of tasks connected with your job. You’ll plan your programme of learning, development and assessment with your Assessor and work together to compile a portfolio of evidence that proves you’re skilful and knowledgeable in your role.
This course provides the knowledge, reference tools and evidence gathering activities for the Mandatory Unit “Carry out your responsibilities at work” of the Level 2 NVQ in Business and Administration. It begins by looking at the information you need to do your job effectively. You’ll learn how to create, summarise and locate information and how to avoid ‘information overload’. You’ll be shown how to plan your time efficiently and develop new ways to stay on track when faced with the unexpected.
The course gives you new techniques to manage problems at work, from recognising issues as soon as they arise to dealing professionally with mistakes. You’ll learn how to support your colleagues and understand why teamwork is critical to business success. And, finally, you’ll discover how to improve your own performance at work through taking responsibility for your own learning and development.
Course code: 104094SM002