Qualifications
Taking this course can count towards part of the following qualifications:
Planning and Monitoring Work (ILM Unit M2.03)
Get the best out of your team by building more productive relationships and planning their workload effectively.
This course will show you how to set SMART objectives and ensure that they fit with your organisation's goals. You’ll cover planning your team's work, allocating resources and setting priorities. You’ll learn about team building and how to dealing with conflict. Active listening techniques and ways of developing trust and rapport will also be covered in detail.
Finally, you'll look at how to make it all happen - briefing your team, working together and responding quickly to work demands.
What will you learn?
When you have finished this course you will be able to:
- Set SMART objectives to deliver team and organisational goals
- Allocate resources to achieve objectives
- Plan, schedule and prioritise your team's activities
- Establish trust and rapport
- Actively listen to others.
Course level
| Beginner |
| Beginner plus |
| Intermediate |
| Advanced |
How long does it take?
Short Course - our short courses take 3 to 9 hours to complete. You can work through this course at your own pace.
What's involved?
Online - This is a course where you learn while connected to the Internet
Course Code: 101023SM036
