Qualifications
Taking this course can count towards part of the following qualifications:
Managing performance (ILM Unit M3.26)
Your ability to measure, monitor and improve your team's performance is vital to your success as a manager.
This course explores ways to manage work performance and why it is important to stakeholders in the business that you do this. You'll learn about different methods of managing and measuring performance and how to set up and use a suitable performance management system. You’ll look at how to set realistic performance targets and ways to enhance the performance of your team.
Effective managers agree performance objectives with their team members and regularly assess and review the team performance. You’ll also tackle the thorny issue of poor performance and the key role a manager plays in addressing it.
What will you learn?
When you have finished this course you will be able to:
- Apply a systematic approach to performance management
- Set objectives in line with those of the organisation
- Monitor/measure performance and make recommendations to deal with poor performance
- Identify training and development needs within your team and know what training methods can be used to address these needs.
Course level
| Beginner |
| Beginner plus |
| Intermediate |
| Advanced |
How long does it take?
Short Course - our short courses take 3 to 9 hours to complete. You can work through this course at your own pace.
What's involved?
Online - This is a course where you learn while connected to the Internet
Course Code: 100594SM149
