Qualifications
Taking this course can count towards part of the following qualifications:
Managing stress in the workplace (ILM Unit M3.15)
Stress can have a devastating effect on the performance of your team. It’s your responsibility as a manager to tackle its causes and minimise its impact in the workplace.
This course helps you identify the main causes of stress at work and recognise the signs and symptoms of stress in yourself and your team. You'll learn how to minimise the effects of stress and provide emotional support to your team. You’ll look at support techniques such as counselling, advising and mentoring, and when each technique is appropriate.
You'll also gain a better understanding of how stress affects your own performance and the morale of your colleagues.
What will you learn?
When you have finished this course you will be able to:
• Identify when someone is stressed
• Describe the impact of stress on individuals and organisations
• Tackle the causes of stress
• Provide your team with the support they need to cope with stress
• Apply counselling/mentoring techniques
• Understand when to refer to experts.
Course level
| Beginner |
| Beginner plus |
| Intermediate |
| Advanced |
How long does it take?
Short Course - our short courses take 3 to 9 hours to complete. You can work through this course at your own pace.
What's involved?
Online - This is a course where you learn while connected to the Internet
Course Code: 100594SM138
