Problems at work are inevitable. As a manager, you must learn techniques to solve them skillfully, quickly and effectively before they damage business performance.
This course is an ideal introduction to a set of tools, theories and techniques for solving problems successfully. You’ll learn how to identify the root cause of a problem and how to distinguish between the problem itself and its symptoms. You’ll be shown how to generate creative solutions to the problems you face and how to implement the right solution to ensure problems get fixed and stay fixed.
Course code: 100594SM109