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Delivering Quality

As team leader or manager, you have an important role to play in making quality a reality within your company. Delivering Quality explores the ways in which you can contribute to the management of quality systems throughout your organisation. The course will enable you to set up simple systems for quality control within your company and to use statistics to monitor and assess quality standards. Delivering Quality will also give you the information that you need to work towards accreditation with bodies such as the British Standards Institute (BSI) and the International Organisation for Standards (ISO).

Course code: 100594SM024