Key Skills Primer - Communication
important [1]. If you want to get ahead at work, it’s vital that you can communicate clearly and confidently with both colleagues and customers.
Key Skills Primer – Communication Skills explores the key communication skills that you use everyday. The course is divided into three parts, each focusing on a different area of communication. In the Speaking and Listening section, you’ll learn how to listen to others, how to speak clearly and how to take part in a discussion. In the Reading section, you’ll explore different styles of writing, learn how to make notes and practise using a dictionary. And in the Writing section, you’ll learn all about spelling, punctuation, and using paragraphs.
If you work in training or education, this course may provide evidence for your Key Skills qualification. You can also try the tests at the end to help you prepare for the National Key Skills tests.
[1] The Council for Industry and Higher Education, What Do Employers Think and Want, February 2008
What will you learn?
When you have finished this course, you will be able to:
• Listen closely to others
• Give clear instructions
• Speak clearly and confidently
• Identify the main points in a piece of writing
• Use a dictionary
• Use full stops, capital letters and question marks
What should you already know?
None, although a basic level of IT knowledge such as using a mouse and keyboard are recommended.
Course level
| Beginner |
| Beginner plus |
| Intermediate |
| Advanced |
How long does it take?
Long Course - our long courses take 42 - 150 hours to complete. You can work through this course at your own pace.
What's involved?
Online - This is a course where you learn while connected to the Internet
Course Code: 100340BS004
