Archive / Features
Customer Service Week
It's Customer Service Week and NVQs in Customer Services with learndirect are tailored to ensure employees deliver unparalleled customer service.
Can technology help up-skill staff?
learndirect and the Guardian are organising a debate to ask if technology offers you creative ways to up-skill your workforce? Chair - Polly Toynebee, with David Frost - Chambers of Commerce, and David Willetts - Shadow Minister for Universities and Skills.
Redundancy support for your business
learndirect Business understands that redundancies pose a challenging time for all that are involved and we may be able to provide valuable assistance for you and your staff during this difficult period.
How to gain more business
For over 60 years social scientists have been studying persuasion and they’ve found a set of rules that any business, large or small, can use to increase the chances of their customers saying ‘Yes’. Here we share some of these with you.
Podcasts to improve sales
Listen to expert advice from business leaders in the know - Professor Robert Cialdini and Steve Martin, co-authors of Yes! 50 Secrets from the Science of Persuasion. This is your opportunity to sit back and get some sound advice and powerful tips to improve your sales.
New to networking?
Networking can be a great way to broaden your business opportunity. In this article you’ll find out what networking is about, the benefits of networking, the types of networking you can get involved in and how you can make the most of the opportunity for your business.
What is an NVQ?
NVQs are qualifications which demonstrate ability at work. The training is mainly on the job and NVQ assessment recognises an individual's performance at work with a nationally recognised qualification.
Harvard ManageMentor
Harvard ManageMentor is an engaging resource that helps you develop and refine your management skills and put them straight into practice. It is ideal for managers at all levels.
Starting your own Business
How do you turn your business idea into a reality? It can be a long road and there are a lot of things to consider like staffing, finances, premises and the legal implications.
Discover hidden skills in your business
Training employees to work more efficiently in the right areas, and providing opportunities to enhance key skills, is proven to increase productivity and in turn positively impact the company bottom line.
Unionlearn re-launches centre network
This year, more than 3,000 union members have done a learndirect course. Since our partnership began, 23,500 people have enrolled at TUC centres in colleges, TUC study centres and workplace learning centres.
Press Release
learndirect Business has today launched a series of eCourses featuring the cream of British comedy talent, designed to boost key business and management skills within small to medium enterprises
Get your Business Online
At learndirect Business, we're aware that online business continues to grow at a staggering rate. A recent report by PayPal, global leaders in online payment solutions, suggests online shopping expenditure in the UK will double by 2010, accounting for trade worth £39 billion.
E-Marketing your Business
The internet is an increasingly powerful marketing tool that can put your business in front of millions of potential customers.
Why work based learning?
Did you know that poor basic skills cost a typical company employing 50 people £165,000 per annum?
Age Discrimination Legislation
Age Discrimination legislation could have a huge impact on the local workplace and even put businesses at risk - warn business leaders speaking at a learndirect business roundtable event.
Benefits of e-Learning
Skills are becoming increasingly important in the workplace today. It's becoming a much more competitive environment with not just local but global competition as well as technological advances, which means that people have to keep their skills refreshed.
Going for Gold - Now's the time to win public sector contracts!
A massive £150 billion is spent by the public sector annually on goods and services, learndirect Business, together with Business Link, has developed a new online course to help SMEs seize the opportunity.
Businesses urged to shape up for an uncertain 2007
How e-learning can help you prepare your business quickly and efficiently for an unpredictable year.
Rapid e-learning
Download the free white paper "Rapid e-learning: Time to look again at e-learning?"