Managing Information
Gathering, filtering, storing, analysing, presenting - a range of courses to help you make the best use of the business information available to you.
Courses marked with this icon are available to buy online from learndirect business.
Maintaining Information Systems 
This course will help you to organise your paper and electronic files more effectively. (3 hours) available to buy online...
Using Information For Decisions 
This course will help you to evaluate information and use it as a basis for taking sound business decisions (2 hours 30 minutes) available to buy online...
Using Information for Decisions
As a manager or team leader, those above and below you rely on your ability to make well-informed decisions. This course introduces the 5C's model, crucial to effective decision-making and introduces tried and tested decision-making models to help you evaluate all the options available. (4 hours) full details...
Maintaining Information Systems
Advances in IT mean that businesses can record and store more data than ever before - but the information is only useful if the company has effective systems in place to manage, access and safeguard it. The course explores different storage systems to manage paper-based and electronic information and identifies the key information you must record to meet organisational and legal requirements. (3 hours) full details...
Sources of Information
When you need to make a business decision, can you be sure that you have the background information you need at your fingertips - and that it is accurate and reliable? Sources of Information explores the main types of internal and external information that you might use as a basis for business decisions. The course also considers ways in which you can select and filter information to suit your needs and how to evaluate the accuracy of the information at your disposal. (2 hours 55 minutes) full details...
Questionnaire Design And Analysis
Businesses often use questionnaires to research the views and preferences of their customers - this course will give you the skills you need to get closer to the people who use your product and service. You will learn how to design a market research questionnaire, explore different ways to conduct a research programme and discover techniques to analyse and interpret the research results. (3 hours) full details...
IT Applications 
This course will help you to improve your knowledge of the key IT applications that you need to perform effectively as a manager. (2 hours) available to buy online...
Analysing Information 
This course shows you new ways to use a wide variety of information to work out how your business is performing - and how that performance can be improved. (2 hours 30 minutes) available to buy online...
Analysing Information
Effective data analysis not only provides information about how a business is performing - it can offer invaluable guidance on how performance can be improved. This course explores the differences between data and information and shows you how to use numerical data analysis techniques such as ratios, percentages and averages to assess business performance. (3 hours) full details...
Gathering Valid Information
All businesses need to gather and store information to satisfy legal and operational needs. As a manager, you have a part to play in collecting and managing that data. (3 hours) full details...
Presenting Information
When you need to communicate your ideas to customers, senior managers, colleagues or team members, you need the presentation know-how to make your delivery stand out from the crowd. This course offers step-bystep guidance on how to create and deliver a clear and memorable presentation. (2 hours 55 minutes) full details...
IT Applications
Love it, loathe it or simply don't understand it - IT has revolutionised business and is now a key factor in the competitiveness of any modern organisation. This course examines the benefits offered by IT in the workplace and offers a step-by-step guide to learners through the basics of spreadsheet and database applications. (5 hours) full details...
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