Quality
Managing business quality is about ensuring high levels of service, products, processes and much more. Successful quality management will set you apart from the competition.
Courses marked with this icon are available to buy online from learndirect business.
Kaizen (Online)
Kaizen is widely promoted as one of the most important factors in Japanese competitive success. It involves everyone in the company, from management to shop floor, in a cycle of continuous evaluation and improvement. (7 hours) full details...
Delivering Quality
As team leader or manager, you have an important role to play in making quality a reality within your company. Delivering Quality explores the ways in which you can contribute to the management of quality systems throughout your organisation. (3 hours) full details...
7 New Tools (Online)
The 7 New Tools (also known as Planning or Management Tools) equip you with ways of organising information (verbal and qualitative) so that even the most complex problem can be broken down into simple components. It's invaluable in the planning process - and in helping to improve quality and safety, reduce costs and increase productivity. (7 hours) full details...
Understanding Quality
In business, "quality" is much more than a word to describe how good your product or service is - it's a broad term, covering a whole range of important systems and disciplines. Understanding Quality is an excellent introduction to the concept of quality in business. (3 hours 30 minutes) full details...
7 Tools For Continuous Improvement (Online)
The 7 Tools - sometimes called the 7 quality tools or pictorial tools - present complex or abstract statistical information in a simple pictorial form. They can play a crucial part in the drive to reduce costs, improve quality and safety and enhance productivity. (6 hours) full details...
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